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Official Association Partner

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Sponsors

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Media Partners

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Reaching across industries and around the world to present the latest in contact center business solutions

The only International Contact Center Expo and Conference from the producers of Call Center Week and Call Center Summit. This is your only low cost opportunity of the year to hear how others are solving the same challenges you’re facing. See more of the latest and affordable technology solutions over three days than you’ll see all year. You will have the opportunity to walk away with more information, contacts and ideas than any other industry event. The International Contact Center Expo & Conference is your new “must-attend” event of the year.

  • Gain insight into global business solutions to refresh your processes and energize your team.
  • Look outside your sector to discover innovative contact center tactics to help you achieve your goals.
  • Learn how to incorporate the latest technology, from software upgrades to the newest website applications, to help you save money while delivering the top quality service your customers expect.
  • Take advantage of customized workshops and seminars targeting contact centers similar in size and scope to yours for peer-to-peer networking opportunities.
  • Gain access to applicable content you can take back and utilize immediately.

For more information about the Call Center series, please check out the corresponding conference sites:

» Call Center Week

» Call Center Summit

Features & Benefits of Attending

Features:

  • Interact with call center representatives from around the world
  • Share ideas with people from a variety of industries
  • View latest tools from the industry to help you produce a larger ROI
  • Attend workshops geared toward your sized call center
  • See motivating speakers with content specifically geared toward your needs
  • Get a recommended agenda based on your business specifications

Benefits:

  • New business solutions from a global perspective to refresh your processes and energize your team for the upcoming year.
  • Look outside your industry to discover innovative contact center tactics to achieve greater profitability.
  • Learn how to incorporate the latest technology, from software upgrades to the newest website applications that will help you save money while delivering the top quality service your customers expect.
  • Customized workshops and seminars targeting contact centers that are similar in size and scope to yours so you have access to applicable content you can take back and utilize immediately.