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Join your peers at the Contact Center Executive Think Tank
Where industry leaders meet to define and debate current challenges, best practices and next steps.
2010 Advisory Board
Learn more about the International Contact Center Expo & Conference Advisory Board
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Three Days... 65+ Sessions, Keynotes, Panels, Case Studies, Workshops
Interact and network with industry leading operations, technology, and customer care executives crossing many industries and beyond your borders. International Contact Center Expo 2010 delivers content that directly impacts your productivity…
- Integrating Customer Satisfaction into Your Financial and Efficiency Metrics
- Preparing Your Organization for the Convergence of Contact Center Technologies
- Incorporating Flexibility and Scalability into Your Center
- Improving Operational Efficiencies Outside of Technology
- Forecasting the True Costs of Partnering with Offshore Contact Centers
- Successfully Integrating At-Home Agents in Your Operations
- Maintaining Brand Consistency When Outsourcing Customer Care
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Questions? Contact us on 1-800-882-8684 or email info@iqpc.com now!
